Terms and Conditions

TERMS AND CONDITIONS FOR PRODUCTS, ENTRIES PURCHASED from the Horsephotoshows.com website.

  1. Your purchase will be fulfilled by Roundbale Limited the owners of the Horsephotoshows.com website.
  2. Entries (purchased) from the Horsephotoshows.com website will under normal circumstances (after receiving your order and payment) be entered into the relevant class or show (fulfilled) within five working days subject to approval of the order. Please note that entries may be limited, or become unavailable after a period of time. If for any reason, we cannot fulfil your purchase within 14 days we shall inform you.
  3. The administrators only will decide the suitability of an entry, and reserve the right to reject an entry without giving reason.
  4. If an entry is refused or cannot for whatever reason be entered, any payments in respect of that entry will be refunded within 14 days. If a number of entries have been purchased in one order, all those entries may be need to be rejected and the single payment refunded within 14 days.
  5. If you have made a purchase which includes a free gift please allow for delivery of the gift to arrive separately. Please allow 28 working days for the delivery of the gift. Please note that in certain circumstances the availability of the gift will be limited. If the gift on offer should become unavailable we will communicate with you and endeavour to provide an alternative gift of equal or greater value.
  6. We will under normal circumstances after receiving your order and payment fulfill your entry within five working days. If an order has been placed via other means (outside the website) such as by means of a written order, we will take all reasonable steps to ensure fulfillment or delivery is as quickly as possible. Please note that stock of virtual items or merchandise advertised in promotions can be limited, or become unavailable after a period of time. If for any reason we cannot fulfill your order within 14 days we shall inform you.
  7. We reserve the right not to accept or process your order.
  8. Where relevant, VAT is included in the price of goods.
  9. Unless otherwise advised postage and packaging costs are included in the price advertised.

AT PRESENT NO ENTRIES WILL BE CONSIDERED OR ACCEPTED ON HORSEPHOTOSHOWS.COM FROM OUTSIDE THE UNITED KINGDOM

  1. Any entries from outside the United Kingdom are not valid, and cannot receive any prize, even if inadvertedly and intitally the entry was accepted. If you have any queries on this matter please contact us before placing order.

CANCELLATION & REFUNDS

  1. If you are unhappy with your purchase or have made an error with your purchase please contact us within 14 days (working days are Monday to Friday during hours of 9 to 5) by email or letter to arrange return of the product. You will be refunded in full for your order.
  2. If you are unhappy with your purchase please contact us within 14 working days (working days are Monday to Friday during hours of 9am to 5pm) by email or letter to arrange return of the product. You will be refunded in full for your order.

 

All information (which includes but not limited to images) collected will be kept confidential and will not be sold, reused, rented, loaned, or otherwise disclosed unless you have specifically given us consent to do so. For more detail refer to our Privacy Policy.